• This offer can be purchased via a special e-voucher only.
• For appointments and further info call 0800 400 300.
• Valid with selected Stylists at VIVO.
• Extra charges may apply from $25 for hair past shoulder length or thick hair.
• Any additional services to be paid at the salon.
• Voucher value valid for 3 years. Bookings subject to availability.
• Offer can not be used in conjunction with any other offer, voucher or coupon code.

What it does

Smoothfiller is Wella Professionals’ demi-permanent smoothing treatment for frizz-prone, hard-to-manage hair. It is designed to smooth, fill and restructure the hair for easier styling, less frizz and a sleeker overall finish.

Who is it best for?

It is best suited to hair that is naturally frizzy, difficult to manage, prone to humidity-induced frizz or needs frequent blow-drying to look smooth.

How it works

Smoothfiller uses Wella’s Smart Delivery System to help the active ingredient penetrate deep into the hair fibre, where it helps fill gaps in the hair structure and create new lasting bonds. This helps restructure the hair from within rather than simply coating the surface. The result is smoother, softer, more manageable hair with less frizz, easier styling, and natural movement for up to 3 months.

How is it different from keratin treatments?

Smoothfiller is Wella’s new-generation approach to smoothing. It does not contain keratin or protein. Instead, it works by helping create a new kind of bond inside the hair to smooth and restructure it from within. Also unlike keratin treatments, there are no post-service restrictions and no need for a sulphate-free shampoo afterwards.

How long does Smoothfiller last?

Wella Smoothfiller lasts up to 3 months, with the smoothing effect gradually fading without visible regrowth.

Can I colour my hair the same day?

In many cases, yes - but it depends on the type of colour service.

• Root retouch (up to 1cm) can be done before Smoothfiller ;
• Shinefinity Colour Gloss can be done after the service;
• Highlights or Balayage should also be done before Smoothfiller.

If you are planning permanent colour through the mid-lengths and ends, Wella recommends waiting at least 5 washes or around 2 weeks. Please note that colour applied after Smoothfiller may appear slightly lighter, warmer or less intense than usual, so your Vivo stylist will guide you on the best timing for your hair goals.

What to expect during the service

Your Vivo stylist will begin with a consultation to talk through your hair goals and what you would like to achieve from the service. Once you are both aligned, your hair will be shampooed and pre-dried to around 80% dry. Smoothfiller is then carefully applied section by section, left to develop for 20 minutes, and rinsed. To finish, the hair is fully blow-dried and heat-activated with a straightening iron to lock in the smoothing result. The service is designed to be an efficient in-salon treatment and is usually completed in under 2 hours, depending on your hair length and thickness.

Will my hair be completely straight?

Immediately after the service, the hair will look very straight. The true result is best seen after the first wash, when you can better see the smoother texture, frizz control, manageability and easier blow-dry result.

Do I need to follow special aftercare?

Not at all. One of the best things about Smoothfiller is how easy it is to live with. There are no post-service restrictions, so you can wash, re-style, tie up or clip back your hair straight away. A sulfate-free shampoo is not required, which makes at-home maintenance simple. To help keep your hair feeling smooth, soft and nourished, we recommend the Wella Ultimate Smooth range as the ideal aftercare partner but other haircare products are suitable too.

Please note: You may notice a slight odour on the hair for the first few washes. This is a normal part of the treatment and is not harmful or permanent.

Can I have Smoothfiller during pregnancy?

Although Wella Smoothfiller is a low-fume, fragrance-free, dermatologically tested salon service, there has not been enough research to confirm its safety during pregnancy. For that reason, we recommend speaking with your doctor or midwife before booking, or waiting until after birth if you prefer to be extra cautious.

Are there any extra charges?

If you have long (below shoulder) and/or very thick hair, an extra charge from $25 would apply to cover the cost of the additional Smoothfiller product. We will advise you before we start - or you don't have to pay the extra.

Where can I find a VIVO salon?

We have salons across New Zealand. To find your closest salon, please click here.

When can I have my appointment?

Although opening hours vary slightly per salon, every VIVO salon is open Tuesday through Saturday. Late night and morning appointments are available. Please see salon opening hours here. To check appointment availability, please call 0800 400 300.

Is this package valid with all VIVO Stylists?

This package is available with selected Senior Stylists. For Platinum stylist pricing details please call 0800 400 300.

To join the VIVO team, all stylists must pass a comprehensive trade test with a VIVO Master Stylist where they demonstrate their mastery in cutting, colouring and styling. All Stylists then undergo continuing education with our national Training and Development Program. This covers both technical aspects, including all classic hair services and brand new innovative techniques in cutting, colouring and styling - and VIVO philosophy, which is centered around understanding the clients' needs and desires, and tailoring a personalised style just for them. This way, you can count on every VIVO Stylist to deliver the VIVO Experience every time.

What other hair services can I get at VIVO?

We offer a comprehensive range of hair services, including style cuts and trims, permanent and semipermanent colours, foils, balayage colouring, blowdries, straightening and curling with ghd hot tools, upstyling, chemical permanent straightening and keratin smoothing treatments, perms, and a selection of nourishing treatments.

What about parking?

All our salons have nearby parking. Please ask for details when making your appointment.

HAIR YOU LOVE, GUARANTEED

We know—that’s a bold statement. But at Vivo, we’re confident in our ability to create hair you truly love, and we stand behind the quality of every service we deliver.

That confidence comes from our commitment to ongoing training that keeps our stylists’ skills sharp, along with a wide range of expertise across our salons. Through a thoughtful consultation, we take the time to understand your needs and match you with the right stylist for your desired result.

On the rare occasion that your service doesn’t feel quite right, we want to know. Simply contact our helpful Customer Services Team on 0800 400 300 or info@vivo.co.nz. A friendly team member will listen, understand your concerns, and work with you and your salon to find the best path forward.

Because at Vivo, it’s always about Hair You Love.