• This package includes a root retouch only. Any toner or colour refresh through the lengths is charged separately.
• For appointments and further info call 0800 400 300.
• Valid with selected Stylists at VIVO. 
• For Master+ Stylists Pricing, please call 0800 400 300. 
• This package is designed for medium-density hair above shoulder length. 
• Extra charges may apply from $25 for thicker hair or extended regrowth. 
• 45-min timing applies to short to medium length, average density hair. Allow up to 60 minutes for longer hair.
• For long hair - check out our Premium Global Colour Package for Long or Thick Hair.
• Any additional services to be paid at the salon.
• Voucher valid for 12 months.
• Bookings subject to availability.
• Offer can not be used in conjunction with any other offer or voucher.
• Please note this is not a lightening package - please see  our for lightening packages here

Please note: Wella Color Xpress is offered in a selected range of natural shades. 

Are there any extra charges?

All essentials like shampoo, head massage and styling are already included in the package price. However, if you have long (below shoulder) and/or very thick hair, and/or extended regrowth, an extra charge from $25 would apply to cover the cost of the additional colouring product. We will advise you before we start - or you don't have to pay the extra.

Optional extras include:

• Additional hair treatments from $10
• Wellaplex from $39

What is Wella Color Xpress?

Wella Color Xpress is a revolutionary colour innovation designed to deliver beautiful, professional results in just 10 minutes. Powered by ControlX™ Technology, it uses a fast-acting alkaliser called ammonium carbonate that acts like a super magnet - pulling colour dyes together quickly to form colour molecules fast, without over-processing. This means you get effective grey coverage and radiant, even results in less time than ever.

To protect your hair even further, Color Xpress also includes a built-in Metal Purifier, which helps neutralise metals found in the hair (often from water) that can otherwise lead to damage or dull results. The result? Healthy-looking, vibrant colour with enhanced shine - all in your lunch break!

Why get a Colour Express Retouch Package with a VIVO Stylist?

If you're short on time but big on results, this one’s for you! At Vivo, we use Wella’s new 10-minute Color Xpress technology to refresh your roots or cover greys in a flash - with rich, natural results and no compromise on shine or coverage. Our stylists know just how to personalise your shade to blend beautifully with your existing colour, leaving you with a seamless finish every time. 

Can I get a lighter colour on my own?

If you have natural/virgin hair that has never been coloured, we may be able to lighten your hair up to three shades/levels with your choice of a warm, neutral or cool colour result. This is equivalent to going from dark brown to light brown, light brown to medium blonde, or medium blonde to the lightest blonde. Please note this is only possible if there is no previous dye in your hair.

To get a dramatically lighter result and/or lighten previously coloured hair, this would require additional lightening work.

Can I get a natural look with this service?

Yes - with Wella Professionals’s Color Xpress you absolutely can achieve a natural, seamless finish. The service uses a palette of neutral shades formulated to blend with your existing colour, delivering up to 100% grey‑coverage in just 10 minutes - all while maintaining a soft, natural tone.

If you’re after subtle regrowth coverage, a refreshed root color, or just a clean up between full‑colour visits - this is the go‑to.

How often will I need to touch up?

To continue with a uniform colour look, we recommend getting this done every 6-10 weeks depending on the speed of your hair growth, amount of greys and whether you are going for a natural look or rocking a darker colour. Your Stylist will advise the best maintenance schedule for your hair.

Will this package work for very dark hair? 

Absolutely! The Colour Express Retouch service uses a clever 10-minute colour formula designed to blend beautifully with dark hair while covering greys and softening regrowth. It works best when you’re refreshing your natural shade or keeping things looking seamless between full colours. If you're after a dramatic lightening effect though, your stylist may recommend a different service - but for a quick refresh? This one’s a winner.

Where can I find a VIVO salon?

We have salons across New Zealand. To find your closest salon, please click here.

When can I have my appointment?

Although opening hours vary slightly per salon, every VIVO salon is open Tuesday through Saturday. Late night and morning appointments are available. Please see salon opening hours here. To check appointment availability, please call 0800 400 300.

What about parking?

All our salons have nearby parking. Please ask for details when making your appointment.

HAIR YOU LOVE, GUARANTEED!

We know, that’s a bold statement! But here at Vivo, we are so confident of our ability to give you hair that you love, we actually promise it. That’s because we have an ongoing training program that keeps our stylists’ talents razor sharp, and an extensive range of skills across our salons that can be matched to your needs through an awesome consultation. However, on the rare occasion that you don't love the service you received, that's ok. We will provide a second service FREE of charge with your stylist, or if needed, a different stylist with the skills that suit your needs. Want to know how? Simply contact our helpful Customer Services Team on 0800 400 300 or via our contact us page if you have an issue. A friendly team member will get in touch, figure out who’s the perfect stylist in your location to give you exactly what you want, and arrange a free-of-charge appointment to get you loving your hair. Because that’s what matters most to us at Vivo - hair YOU love. Simple.