• All-Over Colour can one or several colours.
• For appointments and further info call 0800 400 300.
• Valid for new clients and clients that haven't visited within 6 months.
• Valid with selected Senior Stylists at VIVO.
• Extra charges may apply from $20 for hair past shoulder length, thick hair or extended regrowth.
• Any additional services to be paid at the salon.
• Voucher valid for 6 months.
• Bookings subject to availability.
• Offer can not be used in conjunction with any other offer or voucher.
• Please note this is not a lightning package - please see  our for lightning packages here

Where can I find a VIVO salon?

We have salons across New Zealand. To find your closest salon, please click here.

When can I have my appointment?

Although opening hours vary slightly per salon, every VIVO salon is open Tuesday through Saturday. Late night and morning appointments are available. Please see salon opening hours here. To check appointment availability, please call 0800 400 300.

What other hair services can I get at VIVO?

We offer a comprehensive range of hair services, including style cuts and trims, permanent and semipermanent colours, foils, balayage colouring, blowdries, straightening and curling with ghd hot tools, upstyling, chemical permanent straightening and keratin smoothing treatments, perms, and a selection of nourishing treatments.

Are there any extra charges?

All essentials like shampoo, head massage and styling are already included in the package price. However, if you have long (below shoulder) and/or very thick hair, and/or extended regrowth, an extra charge from $20 would apply to cover the cost of the additional colouring product. We will advise you before we start - or you don't have to pay the extra.

Optional extras include:

• Additional hair treatments from $26
• Upgrade to Balayage from $40

What is Olaplex?

This is the revolutionary two-step in-salon professional treatment that works on a molecular level to repair damage and breakage. 

Step One: Your stylist will add Olaplex No.1 Bond Multiplier to your pre-mixed colour. That will rebuild broken bonds and begin the process of strengthening hair to prevent further damage.

Step Two: After shampoo, your stylist will apply Olaplex No.2 Bond Perfector leaving it on a minimum of 10 minutes to restore and rebuild any remaining fragmented bonds ensuring the healthiest hair possible!

What is the background of VIVO Stylists?

To join the VIVO team, all stylists must pass a comprehensive trade test with a VIVO Master Stylist where they demonstrate their mastery in cutting, colouring and styling. All Stylists then undergo continuing education with our national Training and Development Program. This covers both technical aspects, including all classic hair services and brand new innovative techniques in cutting, colouring and styling - and VIVO philosophy, which is centered around understanding the clients' needs and desires, and tailoring a personalised style just for them. This way, you can count on every VIVO Stylist to deliver the VIVO Experience every time.

What products will you use for my hair?

For hair care, colouring and styling we use only professional Goldwell products. Goldwell is an international award-winning brand with more than 70 years of expertise in hairdressing innovation, available exclusively through hair salons.

What about parking?

All our salons have nearby parking. Please ask for details when making your appointment.

HAIR YOU LOVE, GUARANTEED!
We know, that’s a bold statement! But here at Vivo, we are so confident of our ability to give you hair that you love, we actually promise it. That’s because we have an ongoing training program that keeps our stylists’ talents razor sharp, and an extensive range of skills across our salons that can be matched to your needs through an awesome consultation. However, on the rare occasion that you don't love the service you received, that's ok. We will provide a second service FREE of charge with your stylist, or if needed, a different stylist with the skills that suit your needs. Want to know how? Simply contact our helpful Customer Services Team on 0800 400 300 or via our contact us page if you have an issue. A friendly team member will get in touch, figure out who’s the perfect stylist in your location to give you exactly what you want, and arrange a free-of-charge appointment to get you loving your hair. Because that’s what matters most to us at Vivo - hair YOU love. Simple.