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Notes of Appreciation

The Vivo team just love happy clients. So, we absolutely adore getting great feedback. We create, deliver and provide you with a reliably brilliant experience every time. Here we share just some of the amazing feedback we receive daily from our Vivo clients.


  • I always visit Terryn for my hair, it's so great to know I can come to Vivo for just about everything now! Linda, the beauty therapist is so cheerful and lovely. She made sure my eyebrows were exactly how I wanted them and didn't mind my multiple requests for changes to the shape. Will definitely return now that I have a one-stop shop for my pampering needs. - Kat
  • My 10-year-old daughter felt very comfortable and understood by the stylist. It was a great environment to bring family into. - Kristen
  • Chrissy was amazing. The best customer service I've had in years. I've still got my Grey which I wanted to keep. I've already told quite a few friends about my fab experience. - Anonymous
  • Ayesha was lovely. Kind, friendly, smart and interesting... as well as doing a great job of my gel manicure and pedicure. I loved being so pampered! Thanks! - Michelle
  • My consultant was Linda. She was very friendly, informative and took great care to ensure my tan was even and well covered. I have already received many great comments on my tan and requests for Linda's contact details, which I have been happy to supply. - Samantha
  • Super happy with my hair! Thanks so much! - Gracie
  • Excellent service from the team but most importantly from my amazing Stylist - Terryn! She is just awesome and really understands my needs and looks after me so very well! I LOVE coming to see all the team at Albany - everyone is always so friendly.  GREAT WORK!!! - Paulette
  • Was incredibly impressed with my spray tan the woman was very thorough, very friendly and likeable. Thank you so much. Have already recommended to a few friends. - Shenayde
  • Aimee is the best hairdresser - she knows what we like and what we need. She goes out of her way to make us feel happy and valued in the salon. - Miriam
  • I get my hair done with Ayesha at the Albany salon. She is fantastic and I am always super happy with the final look. Always a great experience getting my hair done at Vivo. - Kylie


  • I just wanted to share how awesome your staff at Vivo Ashburton are!! I got an AMAZING cut today and it is EXACTLY what I wanted and more thank you so much VIVO ASHBURTON!! I cannot wait to come back 10/10 - Lizanne 
  • Went to Vivo Ashburton and couldn't be happier that I did..Hollie did an amazing job with my horrible dry sunburnt hair and it looks and feels fantastic!! - Barbara


  • I just want to add that the whole place/people were really inviting and I don't think I've been this impressed with other salons before. Especially with the consultation and how well she explained everything so that I could understand it. Everyone all worked really well with each other, offering help to each other when they thought they needed it (especially with my hair I usually have two people blow drying, straightening or putting product in it because it's so long) but everyone was busy or always looking for things to do. - Emma
  • Absolutely love the free styling session I had after my initial cut. I was struggling to maintain my new short style but with Emma's guidance I feel much better. Thanks for becoming my new hairdressers. - Bronwyn
  • I've been meaning to do this Review for a while as I have been seeing Emma at Vivo for some time now. I was a bit shy of hairdressers after not having the best experiences and a couple of hellish haircuts. My first visit consisted of fixing a seriously bad colour and recently shaven back of my hair (was going for a concave bob !!) So I was in a state by the time I went to Vivo The staff and Emma have regained my faith and brought me out of the pits and completely transformed my colour to awesome with excellent knowledge and guidance. My hair was hard to bring back from the state it was in but they have worked magic with what I had and have helped me look awesome as I grow it back... Thank the Lord! I have found the staff very pleasant and have fantastic communication with the manager to make sure they spot on with the clients. Friendly atmosphere and Emma is very personable, easygoing and real... she also LISTENS which is a major factor when hair is involved. I also recommend her out at the drop of a hat as I know she is the Bee's knees =D - Kattis
  • Just has my hair highlighted - took 10 years off, feel great - Anonymous


  • Just wanting to thank you for the amazing service and understanding you gave me and my situation, it is so appreciated.  Danielle was amazing, so lovely and talented. She also pretty much gave me exactly what I was after! I will definitely be going back again to get retouched in future as I’ve very happy with the outcome! -Hannah
  • Could you please pass on to Danielle how happy I am with my Colour and Cut today - I looooooove it. So different from my last experience! She’s so easy to talk to, and I left the salon extremely happy. - Ruth
  • I highly recommend Annelise at Birkenhead! Not only is she an amazing stylist who listens to her client’s needs – she is a true colour expert and by far the best I’ve encountered. She also completely went out of her comfort zone and took on the challenge of doing my thick, frizzy and unruly hair! She did an amazing blow wave for my hair type and knew exactly how to tame it with the straightener to create a smooth and sleek look. Thank you Annelise for restoring my faith in going to the salon again and making me look and feel fab when I walk out of there! You are SUPER AMAZING and I’m never going anywhere else ever again! - Maritza


  • A fantastic experience, clean and tidy environment. I felt very spoilt, so nice. Chantell took fabulous care of me and I look forward to my next appointment! - Adrianna


  • Last night my daughter got her hair cut at Vivo, Brooklyn, Wellington with Megan. She got a fabulous cut and blow dry. Megan kindly fitted me in afterwards and I also got a great cut and blow wave. I just wanted to let you know how happy I am with the cuts, blow waves and the stylist. Megan was just so lovely. Often people are quick to complain and slow to praise and I wanted you to know Megan is an asset to your company - Melanie


  • I just wanted to give you some feedback about how great Andrea at your Browns Bay salon is. I got a random call out of the blue asking if I would like to take up the offer of a $119 cut and colour package, and I'm absolutely rapt I did.  My work colleagues have been complimenting me on my hair all morning. Andrea was so very friendly and professional, but what I really loved about her was that she actually listened to what I said and what I wanted, and was able to deliver  My hair is so very thin and over the last couple of years I'd given up on having the hair I dreamed of and settled for hair that was decent enough. I'm seriously impressed with what she did and I've already booked in for my next appointment. - Kim


  • Great service, loved the results. Mel was terrific in all aspects! - Debbie
  • An enjoyable experience  - felt welcomed, listened to, looked after and I like my haircut. - Jeanette​​
  • I am very happy with the very friendly staff and have no hesitation in recommending Vivo Nelson! - Sharyn
  • I'm very pleased. Love my new salon and hairdresser. She goes the extra mile! - Tania


  • I just had my hair done using the prize voucher. I went to the BNZ centre in CHCH (Vivo Cashel Square) and had Jake do my hair. I just wanted to say he was the best hairdresser I have ever experienced. Not only did he do a fantastic job on my hair, he was so great to get on with. I am an anxious customer when it comes to my hair and he put me completely at ease. He knew what he was doing, explained things to me when I asked questions and he was a great laugh! Really really great person to have working for Vivo and he should be recognised 😁 - Yonita
  • I’m so happy with my hair, I love it so much! Thank you, Rhayanny! - Yasmin
  • I tried to send VIVO a note last time Jake did my hair because he did such an amazing job on the cut. I've just seen him again, and if anything, this was even better! The man is a genius and I left the salon feeling so good about how I look (Which is pretty amazing for a 56 year old 😉!)    It's not only his skills as a stylist that impressed me but his level of professionalism and he and the other salon staff display a sense of comfort that makes you feel at ease. He's honest and genuine in attitude, you never feel like the interactions are forced. He's also good at judging your mood for small talk and is always interested regardless of subject matter. Though I have not had much to do with the other members of the team at Cashel Square, from what I have observed they are all very similar in these regards and are amazing ambassadors for your brand! - Andrea


  • If you want to feel valued and have confidence in your stylist ask for Sam at the Cameron road branch. N.B. I am in no way affiliated with Vivo; I am not a rellie of Sams; I am just a satisfied and very 'happy chappy' customer. Thanks, Sam and Vivo, best day I have had this year!! - Vivian
  • I just had the most amazing facial & shoulder massage with Beauty Therapist Gemma at Vivo Cameron Rd. I actually feel so relaxed! I seriously LOVED it! Highly recommend! - Clare


  • Absolutely lovely experience, very professional and friendly - offering advice and treatments for on ongoing care...would highly recommend! - Rebecca
  • I had Leonie style my hair yesterday and it looks amazing! - Olivia
  • I enjoy my experience at VIVO. Very much Leonie has a big job on her hands when she does my hair, as these a lot of it, and it always looks great when I leave.  Anonymous
  • Good evening, I just wanted to say that today I had my appointment with Lauren. She was amazing! I didn’t really know what I wanted but had a couple of pictures my daughter had sent me as suggestions. Lauren listened to everything I said, made great suggestions and I walked out loving my hair and feeling fabulous! (I hadn’t done anything to my hair but a trim for the last 18 or so years so this was intimidating for me). She was so personable, easy to chat to and I sent photos of the finished product to my daughter in Otago who said she wanted to go there when she came up next. She is an asset to your company and I had such a great experience today - thank you! - Fiona

VIVO CENTRE PALACE (formerly - Vivo Anglesea)

  • Just want to let you know that I had such a great experience at Vivo Centre Palace tonight. Seamus and Tanya were so attentive, friendly and relaxed and I'm so happy with the result. I have booked in for 6 weeks time and I'm really looking forward to it already. The team certainly made the most out of an opportunity to catch a new client. Super impressed! - Chelsea
  • Thanks for always being so awesome and doing such a great job!! - Katrina
  • I just wanted to say that I’ve had the best salon experience at Vivo Center Palace! I was taken care of by Santisha and Seamus! I went in for a keratin treatment. They are lovely people to talk to and they even adjusted me for a second appointment when I wasn’t really happy with the first treatment result. They didn’t do anything wrong- it was just my hair being difficult!I’d definitely recommend these guys to anyone and everyone!P.S. I’m not paid to say this.. haha. I’m just a stoked customer! - Preeta 

VIVO CHANCERY SQUARE (formerly - Vivo Albert St)

  • 5/5 all the way, thanks! Peter has always been the best, good to see quality salon services around him too. - Danielle
  • Very pleased (the colour and cut look amazing! My stylist was really attentive and listened to exactly what I wanted to be done. It was great service, super friendly and relaxed, and the quality of hairstyling was great ! - Georgina
  • My girl was very pleased with the outcome, you did a great job and will definitely recommend you to family and friends. - Maxine
  • Peter Emery is an outstanding stylist and cutter! - Sharon
  • I am thrilled with my experience at Vivo Albert Street yesterday. I came into the salon with a bushy mess of gold and blonde hair with an unsightly grey streak at the roots and Cowan magically transformed my look. I left with a sleek, titanium silver, delicious ‘do’ and it is a work of art. I had tried at several salons, previously, to achieve a look that would help me slowly transition to grey without ageing me prematurely but I always left with half-hearted pale grey streaks which did nothing to blend away the skunk stripe regrowth. Cowan has an incredible talent and he created a perfect colour tone that beautifully blends modern funk with classic chic style - it suits both my colouring and my sensibilities. I feel wonderful and have had so many compliments already, from strangers and friends alike. I am so happy to have discovered Cowan and Vivo - the salon atmosphere is friendly and collaborative and I felt very well looked after. - Danielle 
  • I would like to give a big shout out to Adam from your Ponsonby branch! I walked in with very long blonde hair and walked out with red chestnut shoulder length hair. Thanks Adam, Nailed it! - Fern
  •  I just wanted to write and say how pleased I was with the service from Cowan. He was so lovely and friendly; he made me feel completely at ease and what he’s done to my hair is miraculous. He is a credit to your company. Thank you for arranging me an appointment with him and for dealing with this so quickly. - Robyn


  • Lyndzi is a fantastic stylist. She listens and 'gets it' when you explain where you are at with your hair. I always leave the salon feeling like I have just spent time with a friend as well as having a new look. As every woman knows, having a good stylist is as important as having a great friend and good lippy. - Kara
  • Had a wonderful experience with Lyndzi. She treated me well, very friendly and gave me some good advice on how to manage my hair. I may have to see her about my fringe and perhaps cutting it some more. Had an awesome day and I love my cut and colour! I will definitely be back and have already recommended the salon to my friends. - Romana
  • I am a client of Lyndzi’s at Vivo Chartwell, Hamilton.  I just wanted to send in a quick note to say that I think Lyndzi does a great job and I am really happy with my hair.  In addition to being a great stylist, she is also very professional and provides excellent service.  There have been a few occasions where Lyndzi has gone out of her way to accommodate appointments for me, which is much appreciated when you are a working Mum with a toddler. Lyndzi is a real asset to Vivo, and I’d appreciate it if you could forward my comments on to your management team. - Sarah
  • I'm just writing to give some feedback about my last visit to the Vivo Chartwell salon. Not only was the service outstanding but I'm beyond thrilled with how my hair turned out! Everytime I have been to Chartwell I feel like the staff, Especially Lyndzi, have gone the extra mile to make me feel special and boost my confidence. On my most recent visits I have been treated to getting my eyebrows done up and being taught how to use contour so that I can keep that fresh out of the salon confidence. I have recently gone through some extremely tough situations and Lyndzi has helped me regain strength and control, I have started feeling good about myself again thanks to the work she has done. Thanks - Rachel (extremely happy client)


  • Gemma was really kind and helpful. She really knows how to do a blow wave and is creative as well. - Margaret
  • I love my new haircut and my hubby loves it too - thanks Sarah ! - Tracey


  • I just wanted to give you a positive review on Hannah from Vivo Invercargill Dee Street, I am based in Auckland and normally go to Stephen Marr or Servilles and had a wedding to attend in Invercargill, I was in between colours and rushed for time and Vivo was the only place to be able to take me at the time I had available. I had Hannah as a stylist (Colour and cut) and I have to say I was really impressed. She was super friendly and did an amazing re touch and great cut. She also sold me a colour mousse which I had never seen before and I am looking forward to using it. I will be sure to look at Vivo in Auckland now near Ponsonby where I live as it was such a good experience. - Jaclyn


  • Hiya. I would just like to pass on my utmost respect to Bonnie Joe at the Dixon st Vivo. I went as a new customer and will be going back to her time and time again. She got the cut exactly how I wanted, then told me about the complimentary follow up in 2 weeks. When I had my follow up, I had to take my 2-year-old niece with me. Bonnie was fantastic. Got her own chair to sit next to me, got her a drink and a magazine. Also, let her come down with us to the basins and sit in her own chair and play. When I mentioned I was worried that I couldn't physically see her while my hair was being washed, bonnie assured me that she was keeping an eye on her. I must say that I didn't realise until the last minute that I had to look after my niece, hence why I had to bring her with me and didn't have any toys etc. While I hope to not have to bring her in again, I think Bonnie did wonderfully. My hair looks great and I've received so many compliments about it. I look forward to seeing her in a few months for my next lot of foils. All of the complementary treatments with the follow up consult were also hugely appreciated. Thanks again - Courtney
  • Great service from Mary & Paige, always very knowledgeable and not pushy with extras. Really relaxing time. Trying a new hair colour next time I see Mary in a couple of weeks, and booked in for a facial with Paige - keep up the great work, girls! - Sue   


  • Had my first Vivo experience this weekend and I’m so pleased with my new head of hair! Melissa managed to achieve exactly what I wanted, even with my poor explanation and just a few random pictures of google. She was amazing! - Ashley
  • Thank you to the very talented Niamh for the fabulous brunette to blonde transformation today. Highly recommend to anyone! - Donna
  • Thanks so much Casey, I’m loving my new colour! - Amanda


  • Had my hair done on Saturday with Jamie and I absolutely loved the experience...the salon was nice and the staff were friendly and I walked out with a great style cut and the best colour I've ever had, my hair feels so much softer...everyone seemed so happy to be there and I booked in again in April. - Bex 
  • So often after I have my hair cut and styled, I get home and give myself an adjustment time. Time to “get used” to the new do. Today I used, my “grab one”voucher for a Blonde makeover package, at the Ferrymead  Vivo Salon in Christchurch.  It was the first time I have gone to Vivo, or any hair salon in New Zealand as I am a new resident. I can not say enough about Jamie! I walked in with lifeless, limp, faded out, styleless, hair and must admit it is the first time I have ever loved my hair from the moment he finished working his magic. Jamie is very personable, talented and definitely knows how to style and colour hair!  I will most definitely recommend your salon to all my friends and am so thrilled to have found a hair stylist I feel confident in. I have actually driven by your shop many times and have never noticed it. It is sure to be successful once people know the location!! Thank you for Grab One makeover packages! - Anne 


  • Ratings all 5/5s! I'm absolutely stoked with what Jordan did to my hair, she listened when I explained what I wanted n didn't want n was able to offer me things I hadn't thought of, for example, the Demi colour n adding more condition back into my hair with treatment once a week. I will be back - Michaela
  • Totally stoked! I never want my hairdresser to leave ... see you in 7 weeks! - Charlotte
  • Anna is just lovely- and she is also very clever at reading people and what they may like and what may suit them (and this applies to me, and my teenager) - Marise
  • I really enjoyed the appointment, thanks Jordan :) - Adithi
  • Great service and lovely staff. I am so pleased with how my hair looks and I will recommend Vivo to all my friends and family - Hannah
  • Anna is a magician. a psychotherapist, a colour genius, and empath and a haircutting magician. - Laura


  • Nikki from Vivo George Street in Palmerston North did such a wonderful job and was super lovely. You, guys, never fail to make me love my new hair colours! Your staff are awesome. Lots of love from me! - Allie


  • I would like to recommend Yo at your Greerton salon. She was recommended to me and I was not disappointed. She made me look like a million dollars and was so professional and friendly. I will definitely be going back again. - Irene
  • Just wanted to say I am absolutely thrilled with my cut and blow wave at Vivo Greerton today. Never been happier with a haircut. Lovely girl Sindy! I feel amazing and have booked to go back, many thanks! - Judy


  • I just want you to know how wonderful I thought I was today at Kerasilk service. My last visit to a salon was to another in Havelock who considered themselves up-market. I felt because of my ethnicity, I was disrespected by several in the salon and left feeling pretty down about the whole experience.. I was blown away by my experience with Annie and think she is absolutely amazing. Annie listened, gave advice and was so attentive. - Riz

  • It’s true MAGIC exists because my hair came back from the dead have been waiting about 2 years now and finally starting my “hair journey” as my new fav hairdresser called it. Rebecca from Vivo Havelock North you are the bomb! - Carle


  • Good Morning, I would just like to let you know that I have had the most amazing experience at Vivo Howick last night. Troy cut my hair, It was the second time I have had my hair cut by him. Troy really takes the time to listen to what I want and he is just an outstanding hairdresser. Although I'm young I wear hearing aids in both ears so going to the hairdressers is usually not something I look forward to at all, but Troy really makes an effort to make me feel comfortable and at ease. Last night he was meant to finish at 7pm but stayed an extra 45 minutes to ensure I was happy with every detail of my haircut. I would definitely recommend him and can't say enough how much I appreciate him going the extra mile. He definitely deserves some recognition. - Jasmin
  • Really enjoyed it. Was my first time and I will definitely be back. So relaxing and very helpful with skincare advice. Amazing. - Sarah
  • The best wax appointment I've ever had, Lainey was a lovely therapist, super professional and efficient. Will definitely book again. - Anonymous


  • Yesterday’s appointment was a spur of the moment decision. Alana was fantastic. Confident, competent and friendly. I loved my hair and would definitely recommend her. - Wendy
  •  I am a regular customer at Vivo in Johnsonville, Wellington. Tori is my stylist and she is an absolute treasure. I have suffered from alopecia areata for years. I have been self-conscious about this in the past, but from day 1 Tori’s bubbly personality and caring nature have always put me at ease. She is an absolute asset to your company. This evening when I came in for my regular pampering, Shazia washed my hair. She did an amazing job... I felt so special as she massaged my hair. I told Tori that this new girl was amazing.  As a 57 year old woman who has been going to the hair salon for years, Shazia was as skilled as the best. I thanked her for washing my hair, but that didn’t seem enough so I wanted to pass on my praise to you, her employer. Great team, great service. - Alice


  • I am just following up after I received a colour correction at your salon in Taupo yesterday and just wanted to say a very big thank you as my hair turned out great and I am extremely happy with the result. The staff were all so lovely and accommodating and very understanding. Great service at the salon and your head office and due to this I will definitely continue to go back for further services. - Jenne
  • I just wanted to say that I got a cut and colour today at Vivo Hair Salon in Taupo and it was one of the best experiences I’ve had at hairdressers, I also got foils for the first time and was really nervous about it all and Sarah ( the manager) was so fantastic to deal with and put me right at ease, not only did she do an amazing job she went above and beyond to make my experience enjoyable. She is so fantastic to deal with and I will definitely be making a return visit when I’m due for my next cut and colour. Will be recommending Vivo to all my friends and family, thanks so much. I’ll also add that I didn’t catch any names of the other ladies that were working but they all greeted me with a huge smile and kept asking if I was ok and needed anything. Amazing experience all round thank you once again. - Debra


  • Mia, you are awesome, I love my hair! I trust you to take care of my needs which is, lol, always fun as a 59 year old! Thank you so much. - Eileen


  • Great service, all staff were very nice. The stylist was excellent and I got the new look that i wanted. Very very happy. - Mayuri
  • Solly was lovely and really informative about what is best! - Sarah
  • Loved my stylist she was amazing and incredibly happy. - Natasha
  • I couldn't be happier with the style and colour that Jacques did. I'm gutted he' s moving to Tauranga. He really listened to what I said and did a fantastic job that everybody has complimented. - Nicole


  • Sarah really knows her stuff and I have only been to Vivo twice now and I'm really impressed! - Madisson
  • My sister, daughter and I had Kerasilk Treatments done on Saturday and our hair 3 days later, still looks and feels amazing! I haven't brushed my hair since - haven't needed to! Thrilled with the results and loved the stylists. Libby and Lukas at Vivo Lambton Quay are wonderfully talented and would highly recommend. Thanks, guys! - Amber


  • Just want to thank Inca for fitting me in today and accepting my Gift Voucher. What a great experience from the welcome to the great shampoo and head massage (my favourite part) also the lovely touch of having a lovely green tea when getting my hair cut .. and educating me about products and how to use them. I couldn’t afford to get them all at once but I will be back! - Mata
  • Love my new haircut thanks to Elaynah! - Amy
  • Been to see Inca today, I found this beauty again I look and feel amazing again! Vivo Lincoln Road is where it’s at! - Hollee
  • Had my hair cut and coloured by Aniza, she did a wonderful job and was professional and recommended what she thought would suit me best. Bye-bye 'blonde', hello 'red'. Thank you once again my hair so needed a makeover I feel refreshed with new look il be back again and recommending others too. - Alice
  • My daughter bought me a VIVO voucher for Mother's day complaining that my hair needed a major makeover. Well, I got that and more...I left on Cloud 9 - my hair looked fabulous! I went from dreary grey to funky fab.The best 2 hours I have spent in ages - thank you so much, guys! Aniza you are the best. - Niki
  • Love the salon and the product they use, not only does it smell amazing but also brought my hair to life! Inca is an amazing stylist and has such an eye for style and colour. Definitely my new salon and would recommend others to check it out! - Jane
  • The team at Vivo Lincoln Rd are amazing! Especially Elaynah! Best cut and care I have had from hairdressers in a long time! Highly recommend! - Kerry
  • Amazing service time is taken to discuss what you want. All the ladies are so welcoming and friendly. Top service highly recommended! - Vicki 
  • Vivo Lincoln Road was so welcoming. Made me feel relaxed and I love the end result highly recommend them. - Estelle 
  • Absolutely fantastic well worth the money and the ladies make you feel so comfortable definitely going back - Donna We had
  • Elaynah today had done my daughter's hair and I must say she had done a Fantastic job, it was exactly what my daughter wanted. I highly recommend this place. Salon is neat and tidy and the staff are so lovely! - Michelle
  • Vivo Lincoln road, your service and advice was 100% You are all so lovely and welcoming, and Inca you are a stylist genius!! I absolutely love my cut and would highly recommend you!! Thank you so much! - Belinda
  • Elaynah has just done my hair today and I'm very pleased with the results again. The salon is clean and refreshing, the staff very friendly and welcoming. One feels pampered.Thanks again. - Pilar
  • In the weekend I went to Vivo Lincoln Road, Henderson and had my haircut with Inca. It is possibly the best haircut I’ve ever had! I just wanted to give you feedback that the salon staff were so friendly, knowledgeable, approachable, the salon was clean and tidy and my overall experience was great. Inca is clearly a fantastic stylist and for possibly the first time ever going into a salon with a picture of the cut I wanted…I walked out looking exactly like the picture (minus the model good looks)! I’m over the moon with the cut and Inca took the time to show me how it would be best to style it at home. She had great product knowledge and an excellent consultation style. One very happy Vivo client. - Sarah


  • I would like to say a huge thank you to Leah from the Lower Hutt branch, my hair was an absolute mess when I came in today and I walked out very impressed with the work you done. I also would like to thank your staff, you all were very welcoming and very nice to deal with. Good music too might I add lol. Definitely will recommend Vivo to friends and co. Thanks again!!!! Very happy customer and I will be returning. - Leiana
  • Just wanted to make a comment about my first experience with one of your branches today, specifically your Lower Hutt branch on Knights Road. I got a last minute booking for this morning with a Balayage package deal I purchased on Grab One, and I just want you to pass over a MASSIVE THANK YOU To both Paige and Briar!!!! The pair worked on my hair with a style I’ve never done before and were both so lovely and accommodating especially after a note was left on my file by your customer service rep (who I booked through on the 0800 line) stating I was coming in after finishing my night shift. I was absolutely shattered and both Paige and Briar kept checking on me, offering more coffee and just being absolutely amazingly accomodating (even when I was pretty sure I fell asleep in the chair 😅). I needed a change in my hair and I cannot thank these two ladies enough as I am in love with how my hair looks and I will forever highly recommend them to anyone and cannot wait to come in for my next appointment!! - Bree  
  • I would like to pass on a major customer ❤️compliment❤️ about Leah in Lower Hutt. She delivers HANDS DOWN the best service I've ever received in a salon.  You give her a vague concept and she nails it ever time! She talks more about the look after than the technicalities which helps me not feel confused or silly. Always understands what I want and I walk away feeling comfortable and confident! I never feel pushed into add-ons either, it's all natural based on what she knows I need. She's genuine, relaxing and she has a great memory for details. Lovely and amazing, love my new do! - Sophie
  • Just wanted to say a huge thank you to Paige at the Lower Hutt Vivo, first time customer there and I was absolutely thrilled with my hair. She listened to what I was asking for and I walked away feeling amazing. Most of all I was so impressed with how much time and effort she put in, I could see I was the last appointment of the day but not once did I feel rushed or like I was a burden. All the staff were so lovely as well, will definitely be going back! -Tori


  • Tracey B is a gem and the best skin therapist I’ve used. - Anna
  • Such a good service and the best skill I have ever seen. I quite often take massages and this time I tried Vivo beauty with Tracey, such a wonderful experience I had. She is so professional and gave the best service ever!!! Definitely coming again !!!  Thanks, Vivo :) - Chloe
  • I haven't been to the hairdressers in such a long time and don't have my own 'regular' who I trust. I wanted a drastic change and choosing a hairdresser was a challenge as I had no personal experience with salons in the area to go by. I am so glad that I chose to go to Vivo, I absolutely love my new hair! Thank you so much! - Eileen
  • I would just like to say what great service I have received from Vivo Mairangi Bay. I had a cut and colour last week with Paula, and although she had done what I had asked for, the colour came out quite light and after getting home and a few washes I just didn’t feel comfortable with it. I gave Paula a ring to see what her thoughts were and she got me in to see what she could do to fix it up. She was so brilliant and agreed it had lightened. She put a few darker foils through my hair free of charge and the difference is subtle but perfect! Not once did she make me feel bad for the inconvenience I put her through and I absolutely love my new hair now. Great service Vivo! I will definitely recommend Vivo to my friends. - Belinda
  • Was overall really pleased with the end result and how natural my eyebrows and eyelashes look. Will definitely be coming to see Tracey again! - Natalia
  • Paula was great and lovely. She was relaxed and friendly but also got me home in time to get the kids :) I was very pleased with the overall outcome of my visit. Thanks, heaps. -Sarah
  • Paula did a great job.  The colour was exactly how I envisaged it. She made good use of her customer notes to look up a previous colour she had used which I had liked,  as the last one wasn't exactly what I wanted. I decided to have the length shortened which wasn't a big decision as I've had long hair most of my life and Paula made insightful suggestions and I'm very happy with the result.  Please pass my comments on to her.  Thank you so much. - Annemarie


  • The staff at Manukau Ground Floor are amazing! Their Customer Service is by far the best - I'd highly recommend them as a salon plus I love my hair! Thanks, Vivo! - Arian


  • I would like to acknowledge the service I just received from Resh this afternoon at Level 1, Westfield Manukau!  I only made my appointment at the last minute this morning and upon arrival she went out of her way to welcome me, discuss the condition of my hair and exactly what I wanted from my appointment.  She spent a lot of time going through different colours with me, discussing at length what she thought would work and more importantly what she thought wouldn't.  I am very happy with the end result, both cut and colour and the professional yet friendly service Resh gave me. I will definitely return! -Steph


  • A big thank you to Tabitha who took me as a walk in on the spot. LOVE my hair!! She was very patient with my indecisiveness. Highly recommend and will be back ! - Rachael


  • Thank you so much, Shayna! You’re honestly the best I’m obsessed! - Connie
  • Thanks so much, Shayna! I’m loving it, had so many compliments. - Charlotte
  • Love love love my hair! I swear each time I say this is the best then along comes the next appt and boom I love it more! Keep being the amazing artist, Shayna, that you are and doing it with so much passion. Thank you! - Kat
  • And she does it again! Just love love love your work Miss Shayna! Your talent, passion and creativity is why you do what you do so well. You listen, stay motivated with such a positive vibe. Keep on doing what you are doing, you Rock! P.S. I've got count of all the compliments from customers and just people in the mall today! - Kat  


  • Thank-you so much Jeremy. You listened, you created and I was thrilled with the result. - Jean
  • I was very pleased with my final look, Lauren understood perfectly what I wanted even though I was not too sure about what I wanted. She's done an amazing job!  I was so impressed with the colour as well as the cut of the small and yet so important part.. the fringe! Thank you very much! - Morgan
  • What an amazing welcome I received; immediately on walking through the door the very cheerful and helpful receptionist greeted me and asked if I would like coffee and then showed me to the seat. Lauren was simply amazing too. She consulted with me, asked me questions, worked very well with me and came up with a brilliant colour/hair cut that superseded all my dreams.  It is not often one enters a salon and there is such a bright and cheerful group of stylists. I was given coffee, made very comfortable; the music was very relaxing and there was just enough chatter.  It was a lovely environment and Lauren has a beautiful manner that really made my visit wonderful. Other stylists have commented on my fine hair and the difficulties associated with that. Instead Lauren brought a new dimension and focused on how my picture style, colour and finish would look. Not only am I pleased I am over the moon as visiting new hair stylists can sometimes be a hesitant experience. But not this one. I am so glad I went to the Milford branch. I will definitely return – Judy 


  • Last week on Wednesday, I had my hair done by Olivia at the Mt Eden Salon. I just want to say how amazing the service was that I received from Olivia. From when I first walked till the end. She offered professional advice with a friendly smile. I can honestly say my experience was one of the best I have had at any salon before. I have gone to other places such as Dry & Tea etc, but the service received by all the staff in that branch was amazing. Thank you for my awesome hair ! I have received amazing compliments. - Jess 
  • I just wanted to thank you for arranging my complimentary appointment with Bethany for today at Vivo Mt Eden. The difference between the two salons could not have been more noticeable. Bethany was great, very professional, and I got what I had originally gone in for. - Denise


  • Amazing experience. Love my hair salon was welcoming and friendly staff. I will definitely be back. - Philippa
  • After an unfortunate experience that I will not name and shame at a local hair salon in my area, Kirsty from Vivo Hair & Beauty Mt Maunganui offered to fix the mess for free! I cannot belive the transformation, I'm so happy with it! Thank you ❤️ Kirsty ! You are amazing, professional and compassionate! - Elly


  • I just wanted to share how awesome two of your staff at Vivo Napier are!  I went in last week for hair and nails. Renee was my nail guru, and I told her I wasn't really sure what colour I wanted but said the dress I was wearing for an event was a dark navy blue. That's all it needed, "right!" She said. And recommended a grey, and it was perfect!  Kayla was my hairdresser, and I explained horribly what I wanted done, but she must a sixth sense and transformed my dark and faded hair exactly how I wanted it!  The event I was attending was my company's business awards where I was up for an award, and Kayla and Renee were both genuinely excited for me. I can't wait until next time I go in and tell them I actually won that award, and got up in front of everyone spouting my new hair and nails and feeling amazing.  Thank you Renee and Kayla! I've always found it hard finding a great hairdresser and beautician, turns out I've been looking in the wrong places and they were at Vivo Napier all along - Anonymous


  • Great feedback for Melissa! Fives for each of the three questions.  I thoroughly enjoyed everything about the experience at Vivo. - Dianna
  • I have to say that Melissa was awesome-knowledgeable and friendly, she gave lots of great advice and I was pleased with the result. Thanks so much! - Sara
  • Super pleased with my hair!!! So glad I have found a great hairdresser!! Won't be going anywhere else :) - Sasha
  • Really enjoyed Melissa’s company and think she’s fantastic at her job, thanks Vivo! - Louise
  • I have been using Vivo Salons for many years but never have I had such perfect hair since I have been going to Kellie at Vivo in Orewa. I literally walked out with my ‘perfect dream hair’ !! Even my grown up daughter said ‘wow Mum your hair is perfect!’. Kellie talks with you about your hair type and exactly what you want; gives you the advice you need to have the hairstyle, colour and treatments you are looking for and what will suit you the best. Kellie and her team are always happy, polite, friendly and so experienced making you feel special and pampered. I highly recommend her and am constantly telling everyone about my perfect hairdresser! Thanks Kellie, you’re amazing!!! - Brigitte


  • Got my hair done here by Dee and it is the best it has ever looked! I'm fake blonde but needed something super low maintenance, and she did a natural blend and simple cut that looks good without styling. Highly highly recommend her as she really listens to what will work for you and makes you look AMAZING! - Anonymous


  • Hi. Shout out to Katie from Vivo Pakuranga in Auckland. She gave me the most beautiful cut and colour. Thank you x - Celeste

  • Good morning, Just wanted to give some good feedback! Myself & my daughter both had colour & cuts at Pakuranga Salon today. Sreylak was fabulous! Listened to what we wanted & really did a great job! Her skills as a hairdresser are one of the best I have experienced at Vivo. Awesome find! - Debby
  • Love, love, love this salon! Friendly staff, Katie the manager does my hair. It’s ok priced, not top end price but you get what you pay for. Service is awesome and they have no issues redoing your hair if you’re not 100%. - Anonymous
  • Got my hair done by Sreylak at Vivo Pakuranga. SHe is the best! I got my hair done somewhere else and was very unhappy that’s why I came to Vivo Pakuranga to fix it. I had Sreylak and she was amazing, definitely come back often! - Lunasie


  • Loved Vivo Petone! Will definitely be back! - Lauren
  • My hairdresser did a great job. She listened to me and achieved an excellent result. Will definitely be going back! - Katherine
  • Great experience with Shannon at the Petone salon, super happy with the results. - Holly


  • 10/10 cut and colour by the lovely Helen in Ponsonby, cheers guys - Samantha
  • Vivo Ponsonby - I'd just like to say a huge thank you to your Ponsonby salon, in particular to Helen, who was amazing! Helen worked magic with my crazy growing, year-uncut hair, and she effortlessly whipped up a haircut that fits perfectly to my face and falls naturally wherever my hair decides to go, which saves me time on maintenance. And the head massage was exactly what a student needs to wrap up the semester! :-) Thanks, Helen! You made my day! - Tereza
  • I just wanted to compliment one of the hair stylists that work for Vivo. Her name is Katie and she works at Vivo Ponsonby salon in Auckland. I’ve been to her a couple of times and just recently got a colour and cut done by her. I love going to Katie to get my hair done. She is always super friendly, chatty and easy to get along with. I’ve always been happy with my hair when she’s done it, but this particular time she really got it right. I love the colour and cut and have had so many compliments about it. I just wanted to pass along my appreciation and let people know what an excellent hair stylist working for Vivo! - Amy


  • Yesterday I visited Vivo Pukekohe, and was blown away by the service provided. I was seen by a woman named Cassidy and she was professional, yet friendly and seemed to truly care about hair dressing and my hair. I was also introduced to a kind woman who helped wash my hair when the store got busy - I am so sorry I never caught her name - but she was also very lovely. I felt so calm during the whole process and they explained everything they were doing. I came in with greasy dull hair and left with shiny healthy happy hair that made me feel fantastic! Thank you Pukekohe team, my mother has already said she'll book in haha, and you'll be seeing me more too! - Nicole
  • A big shout out to Nina at Vivo Pukekohe store. Wow! Nina saved me on Saturday from my personal hair hell. I want to let you know I never send feedback but I just had to as Nina is someone you should treasure in your business. I booked online and went to the hair salon ready to tell a story about how I’d gotten my hair to the horrific colour it was. I was prepared for someone to be judging and not be able to give me anything closely resembling blonde. Nina was friendly and professional, realistic and hopeful, whilst reassuring me it wasn’t as bad as it could be! I left with the my hair so much better than I expected and the foils are honestly the best I’ve ever had, it’s so naturally blended. Thank you, thank you, thank you to Nina! She has made a real difference to me :-) - Helen
  • I have appreciated the professional and high-quality service I have received from Mel each time I have visited Vivo Pukekohe. She is a skilled hairdresser who has provided me with a hairstyle that not only looks great when I leave the salon but is easy for me to recreate at home.  She can answer all my questions and to direct me to the hairstyling products that actually work, which means I am no longer wasting money on products I try and then discard. - Janet


  • Recently, my salon in Whangarei changed from 'Addiction' to "Vivo - Whangarei."  I have stayed on as a customer with this salon because as I say, I trust this brand after my experience with it in Wellington. Ashleigh 


  • I had an appointment with Dove. I was using a new client offer as this was my first time with Vivo. As long as Dove is with Vivo, I will continue to return. She was professional and to the point in regards to hair treatment (ie making sure I knew the pros and cons of the treatment I wanted before continuing) and it was easy to build a rapport with her (important when you're spending 2+ hours getting your hair done!). Too often it is easy for people to complain when they are unhappy, but often don't pass on compliments for their good service and so just wanted to say as a first time customer at Vivo I've definitely been won over! - Michaela

  • A very big thank you to Dove. She is very patient and excellent and expert at her work. She re-do my hairs, gave me treatment, tidy up my hairs and gave me complete satisfaction of service and quality of look I was wanting on my hairs. So happy with her work. She should definitely be rewarded for the same. Thank so much to Dove! - Rinku

  • This is my go-to place for a proper pamper. Beauty Therapist Chelsea always does an insane job no matter what treatment I'm getting. From facials to nails to waxing and tints I have always had the most lovely time during and been so pleased with the results. Highly recommend Chelsea to make you feel beautiful! - Anonymous

  • I wanted to let you know that I had a great experience the other day at your Vivo Remarkables salon. Jodie is a world class colourist & stylist! - Rachel

  • Hi, i went to see Maureen yesterday after cutting and colouring [ bleaching} my long hair for years. I was more than a physical mess - I was emotional! I can't say how wonderful she was, not only in her care and kind attention but in her manner & professionalism. I came out 100% better all round & with the best hair i have EVER had in my whole life (which is long). Anyway - Maureen is bloody amazing! - Samantha


  • Hi, I rate Vivo and particularly Ken with a 5 for everything! - Lisa
  • Radhika was really really lovely and obviously knew what she was doing, she didn’t pressure me and chatted to me like a friend. - Rachael
  • A 5/5 in all areas. Radhika is the best beauty therapist I've ever had. She professional, efficient and highly skilled. I recommend her to everyone. - Olivia
  • Stevie did a fab job with my wax the other day, THANKS! :) - Sofie
  • I just want to mention Stevie at the Remuera salon. She was friendly, she listened and was knowledgeable about the products and gave a lovely massage. I would make a point of seeing her for my next visit, which I know will become a regular treat. Thanks! - Anne
  • I have always enjoyed coming to your salon ---friendly staf and also very attentive tank you for giving me this opportunity -Bev 
  • Stevie was fantastic, helpful and informative without making me feel pressured.  Would love to return. - Michelle
  • I'll be back..merry Christmas! - Bev
  • My hairdresser, Ken, is always good natured, efficient, professional, and timely. He cuts my hair in a way that shows it to its best and allows me to maintain its style with ease. I always feel happy with his work when I leave the salon which is why I travel some distance to use his services. - Erin
  • Very pleased with Paul's product knowledge and style advice and the care he took cutting and styling my hair. Thanks! - Annette
  • My beauty therapist was great, had such a lovely and relaxing experience! :) - Luce
  • Radhika is awesome, would only go to her. Thorough, friendly and a brilliant beautician - Justine
  • I cannot believe I am so fortunately as to have Paul do my hair. He is a magician! So skilled and knowledgable - helpful and always friendly. - Jean
  • Absolutely love my cut and colour by Paul :) - Dara
  • I visited the Vivo salon in Remuera for the first time this week and I was very impressed with the service I received. The beauty therapist Stevie was really friendly and upbeat, she made me feel confident and relaxed. She did a fantastic job I was very pleased with the results and wouldn't hesitate to recommend her to a friend. I'll definitely return. - Meredith
  • Stevie is always amazing! She is the only reason I still come into Remuera now that I live over the shore. - Melissa
  • I cannot speak highly enough of Kristeena. She takes time to talk through all aspects of my hair colour and cut, and pays attention to every detail. The end result always looks stunning and I leave the salon feeling a million dollars. I wish I could come more often, but she understands finances are difficult and still remembers me and greets me warmly when I do come as a special treat. I am 71 years old and she makes me look 50! I initially came to the salon with a Grab One (Treat Me?) voucher and it was one of the best purchases ever. - Mary
  • I just wish to say that I had an amazing experience with Hannah at Vivo.  All the other staff were very nice, even the Manager. Hannah was very professional and accommodating, efficient, timely, absolutely fabulously skilled and welcoming. The first time I visited Vivo Remuera, my  experience was not that great. I went to other salons but not that one. Now having a person like Hannah, I definitely will visit that salon (Vivo Remuera). Thank you, Hannah, for being such a personable young lady! - Rajshree
  • I was very pleased with the result. I was very pleased with Hannah, my Hairstylist's understanding of my requirements. I will certainly recommend Vivo to my friends and associates.And...I love your Salon, hospitality and the fact that parking was NOT an issue.Thanks so much. PS. No one has 'noticed' my hair so... That's mission successful from my point of view! - Chris
  • Siobhan was excellent and fully explained the details of why the process hadn't gone through correctly during my first treatment. I was very impressed with how the situation was handled and it has keep my faith in the brand! Thank you! - Laura


  • A massive thank you. I visited Vivo in Nelson today and had your new stylist Louise. She was so warm and friendly and I absolutely love my new cut and colour. I will be a committed client with her from now on, she was amazing. - Ingrid
  • I just wanted to say ‘thanks’ to Lou for a great cut and blow dry today at Vivo’s new spacious salon in Richmond. It’s always difficult to find a stylist when you’re travelling, Lou immediately put me at ease, listened carefully to my requirements and made me feel very welcome. I had a fabulous cut and thought it was very reasonably priced. Thanks again and good luck with the new salon. - Anita


  • Thanks to Cassidy at Vivo Rotorua doing an amazing job! Going for a retouch next month! - Amy


  • I am absolutely obsessed with my new hair! Amy is truly amazing, thank you so much! She does wonders to the hair! - Kellie
  • I want to thank Amy again for taking great care of my hair and giving it an amazing makeover. You are amazing at what you do, Amy! - Mia
  • Wow, that difference is amazing. Thank to Amy so much. I've had so many compliments already and will be telling everyone to go to Amy! - Kimberley
  • I am seriously obsessed with my hair! Thank you, Amy! - Britany
  • A new blonde for me! Amy is truly incredible with fixing any kind of blond or just transforming your hair! 100% recommend! So happy! - Alexia
  • Shout out to Amy for doing such an amazing job fixing my hair! Never left a salon so happy! 100% recommend giving her a visit at Vivo Silverdale! - Lozza
  • Got my hair done at Vivo Silverdale by Grace today. She was amazing, so friendly and on my way out I cried because the hair was perfect. I tried to get it done awhile done by another hairdresser store and they botched it really badly so I am over the moon with the work she did. - Stephanie
  • A massive shout out to Grace from Vivo Salon in Silverdale. Thank you for explaining everything and making sure I was happy with such a drastic change. I am absolutely loving my new do! Big thanks again! - Kathy
  • Hi, just wanted to say a big thank you for the colour today, Grace. I love it and my husband commented on how nice my hair looked. He doesn’t usually notice. You’re very good at what you do and I’m sure you will pass all of your exams. - Lisa
  • Grace and Amy rock! I am so happy with my hair! - Thereasa


  • Amy is amazing, friendly, talented and a pleasure to deal with, thank you! - Nicola
  • Stef is a delightful company as well as being an excellent stylist. I wouldn't go to anyone else. - Joy
  • I thought I would just drop you a quick line about Rochelle at Smales Farm. The last few months I have been changing my hair to blonde all over.  As I’ve come from darker under neath Rochelle clearly explained the process and put me well at ease changing my hair colour. Rochelle also advised me on the best way to treat my hair and I have to say it’s been brilliant. No brassy colour in sight! She knows her stuff, is very welcoming, listens and I have complete trust in her. She’s absolutely awesome! - Audrey


  • Finally, a Salon that actually listened to what I wanted!! Thank you, girls! - Rachael
  • Holly is a great hairdresser and knows exactly how hair should be looked after! - Christine


  • Girls at Vivo St Heliers are amazing, very friendly and listen to what I want to be done with my hair. - Ms Lockhart
  • Loved my hairstyle! Better result than I thought possible. I told Kara she created a miracle.- Anonymous
  • I am so impressed with Holly, she went above and beyond to do exactly what I wanted.  She is so happy and enthusiastic and a brilliant hairdresser, I will definitely be back to see her. - Karyn


  • I just wanted to say a big thank you to the wonderful ladies last night that helped with my hair colour. I received such amazing service and attitude and they all made me feel super comfortable! I cannot give enough praise and thanks especially to Nga from Vivo Sylvia Park who coloured, cut and assisted me through the whole process. She is and was super helpful and was so lovely to deal with!! My experience was great! Thank you Nga and team for my new hair. - Evana
  •  I just wanted to write and say I had a great experience with Antonelle at Sylvia Park. I booked last minute at the weekend for a cut and colour and Antonelle was fantastic. Fun, fast, efficient and the best blow dry I’ve had in years (I have really curly hair). I have visited a few of your Vivo Salons and the new Sylvia park salon is great and Antonelle is going to be an asset to your team. The online booking tool is awesome too! - Erin


  • Hi, I just wish to say how happy I am with your customer service. I have been seeing SAM at Vivo Cameron Road Tauranga for a while now, so was very happy when she rung me to let me know she had moved to The Crossings (after I'd left a message at Cameron Road). So today I went to my appt, running late as traffic in Tauranga at 0840 is terrible and having not been to The Crossing before I under estimated the time needed, so rung the ever cheerful Sam on route, who was unphased. I now have gorgeous hair and a relaxed state, she's amazing, so thank you for the wonderful service. Keep doing what you do. - Suzy 
  • I had my hair coloured and cut yesterday by Tania at the Vivo Tauranga Crossing. I just wanted everyone to know that Tania did a fantastic cut and colour, I will be back! - Helen


  • On saturday I had the lovely Jess at Vivo Takanini as my stylist. I cannot express enough how greatful I am for her work but also the team there. Last year I had a bad experience at a salon (not part of the Vivo group) and my Vivo experience was more than what I expected. From when I arrived the team were very nice and welcoming. What I loved about Jess is that she broke down every step while doing my balayage but also during my consultation she was helpful. I heard many good reviews from other friends but to see it for myself was great. It was nice to walk into a salon where the stylist spoke nothing but good things about her team and management. So a big thank you to Jess and the Vivo team at Takanini. I can confidently say that I would love to recommend Vivo to others. - Zeena


  • Awesome job done on my hair today cut and colour is perfect thank you ladies at - Star  
  • I just wanted to say that I absolutely love getting my monthly haircut with Jin at Takapuna.  I go and get my Starbucks coffee up the road and then head off to my appointment at Vivo and every time I walk into the salon I'm greeted like an old friend.  Everybody at the salon stops and talks to me and the whole experience is such a pleasure I can't wait for my next appointment. - Blair
  • I saw Corline at Takapuna Vivo, I was a new client and she was so friendly, she gave me great advise for what she thought was the best for me, even got a 2nd opinion. I am very happy with the outcome and I just wanted to say a big thank you :) :) Would definitely recommend.
  • I went from a grown out blonde (looked balyage like) that was very very blonde compared to my regrowth to a much more subtle change from top to bottom much more natural and what I wanted - Katherine 
  • Fantastic friendly salon, love my hair. Thank you Gary!  - Marie
  • Gary as coloured and cut my hair and did a fantastic job. Tonight I had my stepdaughter Emma booked in and he did foils and cut her hair, he has exceeded both my expectations and her’s. I was impressed with how blonde he could get her hair too. Both he and the girls are such a pleasure to visit, they all do such an expectional job. I’ve got my husband now booked in for a cut on Saturday too. Many thanks to Gary and the team! - Jessie


  • Hi, I have recently had my hair seen to at Vivo Te Atatu Peninsula branch by Monique. I rarely get around to thanking or showing appreciation to a company’s goods or services but in this case I felt it well due. Monique is not only an amazing hairdresser/colour expert but made the whole experience comfortable especially considering I was trying something new thus outside of my comfort zone. I’m fact, Monique suggested after my first appointment that I change my colour after I told her I was finding my hair boring and had done for years. And this was moments after cutting me an unplanned fringe (which I love). To summarize, both appointments were mood changing in the positive and due to her suggestions I feel like a new person and am simply stoked. Also, all members there seemed lovely and friendly offering me all the coffee I could drink which was almost as good as the change of hairstyle. - Natasha
  • I would happily like to say that I am very pleased with my experience with Monique and Krista Lee. Krista Lee looked after me, listened and understood what I was after. She was really caring and knowledgeable, she informed me in every stage we went through, I was sure that Monique and her would make sure that I would leave on that salon as a satisfied customer. Overall, It felt so unreal when I saw the result, my hair wasn’t brassy or anything near the orange tones, it was exactly how I wanted it to be for a summer look. I am so happy with the result and No words can describe how I felt at the end. I will definitely go back to Vivo Te Atatu Salon for my future sessions and I would recommend to Krista Lee and Monique to my friends. I am so happy with the result! Thank you so much for your everything! Much appreciated indeed. - Julia


  • I have been a customer for the past 3 years and all of the staff are professional, courteous and friendly. Cathy, Faireen, Samuel, Katie, just to name a few!!!!! Would definitely continue frequenting Vivo should I still be in Wellington. Will truly miss the friends I have made, and can only hope that I can find a salon and staff who are as friendly and understand my needs here in Darwin. Regards - Janine
  • My beauty therapist at your storewas absolutely amazing and because of her good work, I will DEFINITELY be using Vivo here in Auckland where I live. All it takes is one experience to get lifetime brand customers and I definitely had that experience! - Jazpah
  • Samuel was amazing, we talked about where I want to go with my hair and gave me a fantastic cut, the colour is gorgeous too. - Amy
  • Cathy always does such a fabulous job with my hair, I couldn’t be happier. She’s an absolute professional whom I cannot recommend highly enough. I also really appreciate the gracious, good manners of Samuel, his lovely hair-wash technique and his magic-fingers head massage. - Jo
  • Cathy and the team are the best! They make you feel so welcome and part of the Vivo family. Highly recommend to anyone!! - Daphne 
  • Mathis is a brilliant hairdresser. Listens to what you want, meticulous with colour and cut. Love him! - Joy
  • I was extremely pleased. Cathy Davys is simply brilliant. - Michelle
  • Very happy with my cut & colour.  Jessica is a great stylist. She always takes time to listen to what you'd like and you never feel that she's rushing.  She's the reason I return to this salon. - Anonymous
  • Hi there, I would like to leave a review for Samuel, at Vivo on Tory st, Wellington, he is an absolute hair angel, I thought l knew what l wanted, but Samuel changed my mind & made me choose something else, he made me look absolutely beautiful & the head shampoo massage was The Best l have ever had....I live at Lake Rotoma, & my hubby will drive me to Wellington to get my hair done 6 hr drive, Samuel you are an AMAZING HAIRDRESSER you are worth the drive THANK YOU. - Anonymous
  • I absolutely enjoyed my consultation at Vivo Tory.  I was made to feel welcomed and was told to relax as I was a little early.  I was offered something to drink and nothing seemed to be a bother.  Hannah took her time to listen to me and asked a lot of good questions to help her achieve the look I want.  I am very confident in her suggestions and recommendations for colours and trust that she will do a brilliant job.  I felt very cared for and the attention I got was wonderful. Thank you very much and I am really looking forward to my next appointment.  - Ani
  • Jessica and Jade were brilliant.  Jessica really listened and came up up with an excellent hair concept for me which worked out just as she planned. I love my new look and absolutely would recommend Jessica and the friendly team at Vivos! - Kathryn
  • Philly is just awesome at what she does! She did a great job with my hair cut. - Para
  • I was a customer at the Tory Street franchise of Vivo Hair and Beauty on Wednesday 12th July, this year. It has taken me ages, however, I have finally made the time to let you know about the exceptional service I received at the salon. I was visiting friends in Wellington, and needed a bit of pampering. I was lucky enough to book a wash and blow-dry that morning for about midday, which meant my day was off a to a great start. When I arrived I was warmly received by my stylist for that day, Sammuel ! It is because of him that I am a keen supporter of the ViVo brand as a whole. He was friendly and professional, and the part that I liked best was that he knew exactly when to be quiet; in fact her even referred to it saying, "I won't chat as I wash and massage your hair as I know this is where ladies can truly zone out and enjoy the experience of having someone else look after them." He showed his professionalism as he set about styling my hair, showing his passion for his career and making sure I left the salon with exactly what I wanted. It was a fantastic experience to have as I was visiting my friends. Recently, my salon in Whangarei changed from 'Addiction' to "ViVo - Whangarei."  I have stayed on as a customer with this salon because as I say, I trust this brand after my experience with it in Wellington. - Ashleigh 
  • I just wanted to message to pass on compliments to Vivo’s Wellington studio on Tory street. I previously would only go to the hair dressers once a year and would always be quite anxious about trying new studios because my thick curly hair could sometimes be problematic for stylists. I have nothing but praise to pass on to Brahm from Tory Vivo. This is the first time I have had my hair coloured since moving from Christchurch and the best my hair has ever looked. He made me feel so welcome and was very knowledgeable, answering my 101 questions about hair. I am also beyond impressed with the colour and am really looking forward to making my next appointment with him. He is an excellent colourist and genuinely warm person which made my appointment fly by. I also want to say the atmosphere from the whole team is great, everyone was so friendly and willing to talk and it’s obvious how well everyone works together there. Needless to say, I will definitely be coming back and feel really confident that I will be returning more frequently. Thanks heaps! - Ash 
  • I just wanted to take a moment to let you know how brilliant I think a couple of your team members are! Jade (Stylist) and Hannah (Beauty Therapist) from the Tory street salon are absolutely wonderful.
  • Tori is absolutely amazing! Her customer service is spot on. She made me feel welcomed and relaxed right throughout my visit there. Tori is a very talented lady and had me leaving the salon with a bounce in my walk and a smile from ear to ear. I will definitely be returning to see her again and will also be recommending her to family and friends.Thanks for fixing up my hair Tori! - Alyss
  • I just want to give some feedback on Tori at Tory Street. She is an amazing stylist and I walked out of the salon today with exactly what I wanted! I love how she listed and wanted to make my vision come true! I’ll defiantly be back and I’m so glad I found Tori! - Charlotte 
  • Just want to provide some feedback in regards to Lilli’s high level of service and talent I receive when visiting Vivo in Wellington. I have been every 7-8 weeks for a cut and colour since having the most amazing transformation in January going from long hair to short. We have had so much fun trying all the colours in the rainbow 🌈 (well a lot of them) of which all have turned out beyond amazing. Lilli has completed all hairdressing with the utmost care using the right products to protect my hair. Words don’t describe the confidence I’ve gained from this journey with her. I couldn’t recommended her highly enough. She is an absolute star and asset to the Vivo team. (Of whom are all fabulous when I’m there) I wish to let everyone know how she’s changed my life and her skills and kindness are beyond measurable. So thank you!! - Natalie


  • I’m sure most people get used to complaints and seldom hear the good stuff so I thought I’d take the time to say thank you. Last week I had an appointment with Adrianne at Upper Hutt who has always been amazing - hard act to follow after my stylist Natalie, became a regional manager - but unfortunately, Adrianne was ill. The salon tried to call me several times to reschedule but I didn’t answer the call. I turned up to a full salon, when I explained that I had a crazy few weeks ahead they juggled things around and I got my roots done (vital - my hair grows quickly and the grey is very visible after 5/6 weeks), fringe cut and even offered a blow dry. Great service and all whilst everyone in the salon was busy and run off their feet. Next my partner offered to join your men’s hair cut training session today. He’s come home with hair shorter than he’s ever had before but looks gorgeous (yes I’m biased - but quite honest too). He loves the look and raved about the process - even remarked about how Danielle who cut his hair said his hair was clean so she’d cut it first and then wash after so he wouldn’t feel itchy etc after the cut. So all in all a huge big thumbs up for Vivo. As we can’t have you as our personal stylist Natalie  - we sure do rate those you’ve passed us on to. - Robyn & Phil

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